Privacy Policy Overview

Ratelozona is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you browse our website or interact with our marketing and digital solutions in Australia.

Information We May Collect

We gather specific data to provide and optimise our digital marketing, branding, and web solutions.

• Personal details such as your name, contact information, and any data you enter into forms on our website.
• Technical data including browser type, device, IP address, cookies, and usage statistics for site improvement.
• Preferences and interests indicated by your activity or inquiries related to our branding or digital marketing content.
• Correspondence sent to us through contact forms, email, or other direct communications.

How We Use Information

Your information allows us to provide services, improve functionality, and tailor content to your needs.

• To communicate service updates, respond to your requests, and send relevant brand or marketing insights.
• For website analytics and security purposes, ensuring our content remains accessible and protected.
• To personalise your experience with targeted recommendations or advertising, where permitted.
• To comply with legal standards applicable in Australia, including data retention and protection laws.

Our Legal Basis for Processing

We process your personal data under lawfulness, fairness, and transparency principles.

The legal bases include your consent, the need to fulfill contracts, compliance with obligations, and legitimate interests in delivering safe, effective digital solutions.

Sharing Information

Your personal details are shared only in line with this policy and your preferences.

• We may share your data with trusted service providers supporting our website and digital activities, under confidentiality requirements.
• Disclosures may occur only where required by Australian law or with your express consent.
• Aggregated or anonymous data may be used for analytics or marketing but will not identify individuals.

Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorised access, disclosure, or misuse. Sensitive information (like login credentials or payment details) is encrypted. Regular reviews and training help ensure ongoing compliance and risk management.

Your Rights

Depending on relevant laws, you have important data rights in Australia.

• The right to access and request a copy of personal data we hold about you.
• The right to request rectification of inaccurate or incomplete information.
• The right to request deletion or restriction of your data, within applicable limits.
• The right to object to specific processing or to withdraw consent at any time.

Cookies and Tracking

We use cookies to deliver a smooth and tailored browsing experience, as described in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

For privacy-related questions, requests, or complaints, please contact our team directly by email, phone, or mail.

Policy Updates and Changes

We may update this policy to reflect new legal or operational requirements. Changes will be posted, and continued use of our site means acceptance of those updates.